fredag 2. januar 2026

In India, door deliveries can come in under 10 minutes. But many drivers are fed up

Tens of thousands of app-based delivery workers in India went on strike over New Year’s Eve, protesting a system they say is defined by relentless pressure, including requirements to deliver items in under 10 minutes.

The workers are calling for “fair pay, dignity and safety,” as well as an immediate ban on a marketing hook that commits them to delivering groceries to any address within a roughly three kilometer (1.8 miles) radius within 10 minutes – no easy feat in India’s notoriously traffic-clogged cities.

They are also protesting against the automated systems used by the platforms to penalize delivery workers and reduce their ratings when delays occur, and are asking for comprehensive social security including health insurance and pensions. More than 200,000 workers joined the strike, according to the Indian Federation of App Based Transport Workers who organized the strike.