The workers are calling for “fair pay, dignity and safety,” as well as an immediate ban on a marketing hook that commits them to delivering groceries to any address within a roughly three kilometer (1.8 miles) radius within 10 minutes – no easy feat in India’s notoriously traffic-clogged cities.
They are also protesting against the automated systems used by the platforms to penalize delivery workers and reduce their ratings when delays occur, and are asking for comprehensive social security including health insurance and pensions. More than 200,000 workers joined the strike, according to the Indian Federation of App Based Transport Workers who organized the strike.